Collection: Customer Relationship Management

In modern e-commerce, relationships are the new currency. With Flowlora’s Customer Relationship Management services, you can move beyond transactional sales and start building long-term loyalty—powered by data, automation, and meaningful engagement.

We help you understand your customers, speak to them at the right moment, and turn insight into lasting value.

What’s included in this service:

• CRM Integration: Connect your Shopify store to powerful platforms like HubSpot, Salesforce, or Zoho for full customer visibility.

• Customer Service Workflow: Streamline support with structured processes, ticketing systems, and automated case routing.

• Customer Segmentation Tools: Build dynamic audience groups based on behavior, purchase history, or demographics.

• Customer Lifetime Value Analysis: Identify high-value customers and optimise acquisition and retention strategies around them.

• Customer Communication Automation: Trigger emails, SMS, and support flows based on real-time customer actions.

• Omnichannel Customer Experience: Create unified experiences across web, email, social, and in-store touchpoints.

💬 With Flowlora, every customer interaction becomes a strategic opportunity—not just a service task.