flowlora

Omnichannel Customer Experience

Customers don’t think in channels—they think in experiences.
Our Omnichannel Customer Experience service helps you unify every customer interaction across platforms—Shopify website, social media, email, SMS, customer support, and physical retail (if applicable)—to create a fluid, personalised, and consistent journey from discovery to post-purchase.

We align tools like Shopify + Meta + Klaviyo + Gorgias + POS + CRM platforms to sync customer data, voice, visuals, and intent—so each touchpoint reinforces your brand and strengthens relationships.
Because a unified customer experience leads to higher trust, retention, and revenue.

Essentials

Perfect for online-only brands seeking message consistency.

Brand voice & visual audit across channels (web, email, social)
Core journey alignment: Discovery → Purchase → Follow-up
Message style & tone documentation for all platforms
Shopify + Meta (Instagram/Facebook) + Klaviyo coordination
Notion-based Omnichannel Experience Playbook

Professional

Ideal for brands managing both digital & in-store touchpoints.

Everything in Essentials, plus:
Shopify POS + web integration sync
Support (Gorgias/Inbox) & loyalty flow alignment
Unified product storytelling across ad/email/site/social
Customer data sync across CRM, Email, Support & Store
Omnichannel Experience Flow Map (Notion or Airtable dashboard)

Enterprise

For brands scaling globally or with franchise/multi-market setups.

Everything in Professional, plus:
Multi-language + multi-market experience alignment (Shopify Markets)
Cross-channel intent tracking + experience scoring
AI-personalised journey sync (Klaviyo, Meta, GA4 integration)
Custom feedback loop (CX → Ops → Retention)
14-day training + omnichannel growth strategy workshop

Service Plans:

Essentials Professional Enterprise

Product variants:

Regular price: $690.00
Sale price: $690.00
Regular price

Tax included.

Only 8 Slot(s) Left

Expert Consultation

All-In Solutions

Timely Support

Flexible Options

Professional Expertise

Happy Assurance

Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

Recommended