flowlora

Order Status Communication

When customers know what’s happening, they stay happy.
Our Order Status Communication service automates status notifications at every stage of fulfilment—order confirmation, processing, dispatch, out for delivery, and delivered—via email, SMS, or both. This reduces support requests, builds trust, and enhances post-purchase satisfaction.

We set up messaging workflows using Shopify Email, Klaviyo, Omnisend, Postscript (SMS) or Shopify Flow, based on your preferred communication style and tools.
Because a well-informed customer is a loyal one.

Essentials

Perfect for small-to-mid Shopify stores.

  • Integration with Klaviyo/Omnisend/Postscript or Shopify Email
  • Status-based trigger setup: Order Placed, Processing, Fulfilled
  • Branded email template design (logo, tone, CTA)
  • SMS notification option for key stages
  • 1 feedback round + Notion comms flow map

Professional

Ideal for stores with higher order volumes or customer expectations.

  • Everything in Essentials, plus:
  • “Out for Delivery” and “Delivered” status triggers
  • Delay handling logic + fallback communication flow
  • Dynamic order links & live tracking embedded
  • Customer support handoff integration (e.g., Zendesk/Gorgias link)
  • Notification performance dashboard (opens, clicks, CSAT deflection)

Enterprise

For multi-channel, multi-region brands.

  • Everything in Professional, plus:
  • Shopify Markets-specific flows (multi-language notifications)
  • Integration with 3PL or shipping carrier APIs (e.g. DHL, ShipStation)
  • High-value customer customization (VIP email or SMS branding)
  • Loyalty campaign trigger at delivery (e.g., “You've unlocked 10% off”)
  • 14-day training + comms audit + optimization strategy session
Service Plans:
Regular price
$540.00
Sale price
$540.00
Regular price
Tax included.
Only 8 Slot(s) Left
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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