Ongoing Support Planning

Going live is just the beginning.
Our Ongoing Support Planning service gives your Shopify store a dedicated, structured support framework—so you're never alone post-launch. From regular technical check-ins and app updates to emergency fixes, performance reviews, and content tweaks—we create a flexible plan tailored to your needs.

Whether you're scaling, improving, or just need peace of mind—we become your long-term Shopify partner.

Because true confidence comes from knowing someone’s got your back.

$190.00 USD
$180.50 USD

Auto-renews, skip or cancel anytime.

$480.00 USD
$456.00 USD

Auto-renews, skip or cancel anytime.

$1,280.00 USD
$1,216.00 USD

Auto-renews, skip or cancel anytime.

To add to cart, go to the product page and select a purchase option

Grow

Included:

  • Monthly technical check-in (1x per month) to review store health, basic updates, and identify any minor issues.
  • Emergency fixes: Up to 2 urgent interventions per quarter for critical store functionality issues.
  • Minor content adjustments: Up to 3 small edits (e.g., text/image swaps) per month.
  • Email & CRM-based support with standard priority (response within 3–4 business days) for routine inquiries.

Not Included / Limitations:

  • No support for major theme overhauls, app development, or advanced integrations.
  • No proactive performance optimisation or quarterly strategic reviews.
  • Limited to 1 store and single-language setups.
  • Services delivered online only—no onsite support or training.

Advanced

Included:

  • Bi-weekly technical check-ins (2x per month) to address issues, apply app updates, and maintain store performance.
  • Emergency fixes: Up to 4 urgent interventions per quarter.
  • Content & minor design adjustments: Up to 6 edits per month.
  • Performance review: One quarterly report on store speed and conversion-critical elements.
  • Email & CRM-based support with priority response (within 1–2 business days) for all inquiries.

Not Included / Limitations:

  • No major redesigns, app development, or third-party API integrations.
  • Limited to 2 stores or storefronts.
  • No unlimited fixes—adjustments capped per month as defined.

Plus

Included:

  • Weekly technical check-ins to monitor store health, apply updates, and proactively identify risks.
  • Emergency fixes: Up to 8 urgent interventions per quarter for critical functionality issues.
  • Content & performance tweaks: Up to 12 edits per month (content or minor design).
  • Comprehensive performance review: Bi-monthly reports covering store speed, app efficiency, and conversion-related recommendations.
  • Email & CRM-based support with high priority (responses within 24 hours) for all support requests.

Not Included / Limitations:

  • No full-scale redesign projects or custom app builds—quoted separately if required.
  • Limited to 3 stores or storefronts within the same business group.
  • Remote delivery only—no onsite visits or in-person workshops provided.
Service Plans:
$190.00
$190.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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