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Customer Feedback Systems

You can’t improve what you don’t measure.
Our Customer Feedback Systems service helps you build a continuous loop of feedback, insight, and action by implementing automated tools that request, collect, and analyse customer opinions at key stages in their journey.

We use platforms like Loox, Judge.me, Stamped.io, Klaviyo, or Typeform to deploy email triggers, post-purchase surveys, review prompts, and Net Promoter Score (NPS) tracking—turning silent customers into active voices and loyal fans.
Because the most powerful growth engine is listening.

Essentials

Perfect for collecting basic reviews and feedback.

Setup of post-purchase email feedback flow (Klaviyo or Shopify Email)
Integration with review app (Loox / Judge.me / Stamped.io)
Customisable review request timing & incentive logic
Review widget placement on product pages
1 revision round + feedback flow diagram

Professional

Ideal for stores seeking in-depth feedback analysis.

Everything in Essentials, plus:
Setup of survey tools (Typeform, Survicate, Google Forms)
Trigger-based feedback collection (abandoned checkout, 7-day post-delivery, etc.)
NPS setup & integration with Shopify or CRM
Sentiment tagging & feedback categorisation logic
2 test cycles + Notion-based insights dashboard

Enterprise

For high-volume brands aiming for CX intelligence.

Everything in Professional, plus:
Multi-language feedback flows for international stores
GA4 integration to map feedback to user behaviour
Automated routing of negative feedback to support teams
Monthly sentiment analysis + voice-of-customer reporting template
14-day performance monitoring + action plan suggestion

Service Plans:

Essentials Professional Enterprise

Product variants:

Regular price: $390.00
Sale price: $390.00
Regular price

Tax included.

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Expert Consultation

All-In Solutions

Timely Support

Flexible Options

Professional Expertise

Happy Assurance

Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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