Italian Consumer Rights Compliance

In Italy, trust is protected by law—and demanded by customers.
Our Italian Consumer Rights Compliance Service ensures your Shopify store fully aligns with Italian consumer protection regulations, including Codice del Consumo and D.lgs 206/2005.

We create compliant return, refund, and withdrawal processes, clear pre-contractual disclosures, and customer service workflows—building trust while shielding your business from penalties and disputes.

Operate legally, inspire trust, and win loyalty by protecting customer rights from the very first click.

Grow

Included:

  • Initial compliance review for 1–2 product categories under Italy’s Codice del Consumo (D.lgs 206/2005).
  • Basic setup of returns, refund, and withdrawal policies for one Shopify store.
  • Creation of standard pre-contractual disclosures and checkout notices.
  • Summary action plan with 5–7 recommendations to ensure baseline compliance.
  • Email and CRM-based support with standard priority (responses within 3–4 business days).

Not Included / Limitations:

  • No multi-category compliance or advanced legal documentation.
  • No direct legal representation or filings with Italian authorities.
  • No ongoing monitoring or automatic updates beyond initial delivery.
  • Services provided exclusively online—no on-site or in-office consultations.

Advanced

Included:

  • Comprehensive compliance setup for up to 4 product categories under Italian consumer protection laws.
  • Customised return, refund, and withdrawal processes tailored to your product types.
  • Creation of bilingual policy pages (Italian/English) and clear pre-contractual disclosures.
  • Recommendations for customer service workflows to handle disputes and inquiries legally.
  • Custom action plan with 10–12 steps for maintaining compliance and customer trust.
  • Email and CRM-based support with priority response (within 1–2 business days).

Not Included / Limitations:

  • No representation in disputes or communication with Italian regulators.
  • Restricted to four categories—additional categories require a new engagement.
  • No automated compliance monitoring or quarterly reviews after initial delivery.
  • All services are delivered remotely—no on-site or in-office support.

Plus

Included:

  • Full consumer rights compliance framework for up to 6 product categories under Codice del Consumo.
  • Advanced configuration of returns, refund, and withdrawal systems across all selected categories.
  • Development of multi-language policy pages and detailed checkout disclosures to minimise disputes.
  • Strategic guidance on integrating compliance into seasonal campaigns and promotions.
  • Follow-up consultation within 90 days to refine processes based on initial results or legal updates.
  • Email and CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No legal representation, filings, or dispute resolution with Italian authorities.
  • Limited to six categories—support for additional categories requires a separate engagement.
  • No on-site implementation or in-office training—services are delivered exclusively online.
Service Plans:
$490.00
$490.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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