UK Consumer Rights Compliance

Customer trust isn’t earned—it’s protected.
Our UK Consumer Rights Compliance Service ensures your Shopify store fully aligns with the UK Consumer Rights Act 2015 and Distance Selling Regulations, covering key areas like returns, refunds, cancellations, and pre-purchase information disclosures.

We implement clear systems, policy documents, and operational flows that not only shield your brand from penalties—but also turn compliance into a competitive trust advantage.

Grow with confidence—by protecting your customers' rights and reinforcing your brand’s integrity.

Grow

Included:

  • Compliance assessment for one Shopify store, focusing on basic UK Consumer Rights Act 2015 requirements.
  • Drafting of 3 essential documents (Refund Policy, Terms of Service, and Cancellation Instructions).
  • Guidance on pre-purchase disclosures and return process setup for 1–2 product categories.
  • Summary action plan with 5–7 steps to maintain initial compliance.
  • Email and CRM-based support with standard priority (responses within 3–4 business days).

Not Included / Limitations:

  • No direct representation with UK authorities or legal filings.
  • Limited to two product categories—additional categories require a new engagement.
  • No ongoing monitoring, audits, or quarterly compliance updates.
  • Services delivered exclusively online—no on-site or in-office consultations.

Advanced

Included:

  • Comprehensive compliance planning for up to 4 product categories and operational flows.
  • Drafting of 4–5 key documents (Refund Policy, Terms of Service, Cancellation Policy, Pre-Purchase Disclosure Notice, and one Disclaimer).
  • Configuration guidance for return and refund systems within Shopify admin.
  • Recommendations for clear checkout notices to meet Distance Selling Regulations.
  • Email and CRM-based support with priority response (within 1–2 business days).

Not Included / Limitations:

  • No direct negotiation with customers or dispute resolution services.
  • Restricted to four product categories—additional categories require a separate agreement.
  • No automated compliance monitoring or quarterly reviews after initial delivery.
  • All services provided remotely—no in-office or on-site support.

Plus

Included:

  • Enterprise-level compliance strategy for up to 6 product categories and full operational alignment.
  • Drafting of 6–7 compliance documents (Refund Policy, Terms of Service, Cancellation Instructions, Pre-Purchase Disclosure Notice, Shipping Policy, Cookie Policy, and additional Disclaimers if required).
  • Advanced guidance on returns workflows, refund automation, and checkout integration for compliance messaging.
  • Recommendations for ongoing compliance maintenance to adapt to legal updates or operational changes.
  • Follow-up consultation within 90 days to review compliance status and refine documents or processes.
  • Email and CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No legal representation, filings with UK authorities, or dispute handling.
  • Limited to six product categories—additional categories require a separate engagement.
  • No on-site implementation or in-office sessions—services are delivered exclusively online.
Service Plans:
$490.00
$490.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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