Customer Feedback Systems

You can’t improve what you don’t measure.
Our Customer Feedback Systems service helps you build a continuous loop of feedback, insight, and action by implementing automated tools that request, collect, and analyse customer opinions at key stages in their journey.

We use platforms like Loox, Judge.me, Stamped.io, Klaviyo, or Typeform to deploy email triggers, post-purchase surveys, review prompts, and Net Promoter Score (NPS) tracking—turning silent customers into active voices and loyal fans.
Because the most powerful growth engine is listening.

Grow

Included:

  • Setup of a basic feedback collection system using a single platform (Loox, Judge.me, Stamped.io, or Typeform).
  • Configuration of one post-purchase survey or review prompt for collecting basic customer opinions.
  • Simple email trigger for requesting feedback after order completion.
  • Email & CRM-based support with standard priority (response within 3–4 business days).

Not Included / Limitations:

  • No advanced segmentation, multi-stage surveys, or Net Promoter Score (NPS) setup.
  • No custom reporting dashboards beyond built-in analytics.
  • Limited to one feedback touchpoint; no multi-channel integration.
  • Services delivered online only—no in-person training or workshops.

Advanced

Included:

  • Implementation of a multi-step feedback system with up to 3 touchpoints (e.g., post-purchase surveys, product reviews, follow-up questions).
  • Integration with Klaviyo or Shopify Email for automated follow-up messages.
  • Basic NPS tracking setup to gauge customer loyalty.
  • Configuration of one simple dashboard for feedback tracking and analysis.
  • Email & CRM-based support with priority response (1–2 business days).

Not Included / Limitations:

  • No advanced analytics or custom reporting beyond standard platform capabilities.
  • No bespoke app development or integrations with external BI tools.
  • Post-launch adjustments limited to one round of minor edits.

Plus

Included:

  • Deployment of a comprehensive feedback ecosystem with up to 5 touchpoints (e.g., post-purchase surveys, product reviews, NPS, abandoned cart follow-ups, and loyalty-related feedback).
  • Advanced NPS tracking and segmentation for targeted outreach.
  • Integration with Klaviyo, Shopify, or Typeform for automated workflows and multi-channel feedback requests.
  • Setup of one advanced dashboard for real-time insights and trend monitoring.
  • One performance review session with recommendations for optimization within 30 days of launch.
  • Email & CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No ongoing program management or continuous analytics updates beyond the initial review.
  • No full-scale custom app development outside supported platforms.
  • All services delivered online—no on-site workshops or in-person sessions.
Service Plans:
$390.00
$390.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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