Customer Behavior Analysis

When you understand how they shop, you learn how to sell.
Our Customer Behavior Analysis service helps you gain full visibility into how visitors interact with your store, where they hesitate, what they ignore, and why they buy (or don’t). By implementing industry-standard tools, we turn raw activity into actionable insights that fuel design, content, and conversion improvements.

We use platforms like GA4, Hotjar, Microsoft Clarity, Shopify Reports, and session recordings to map user behavior from landing to checkout. You’ll get a clear picture of what customers do, what they avoid, and what nudges them to act.
Because knowing is the first step to growing.

Grow

Included:

  • Setup and configuration of 1 behavior tracking tool (GA4 or Hotjar) for a single Shopify store.
  • Basic funnel analysis covering one page type (e.g., product page or checkout).
  • Review of up to 100 session recordings or heatmaps for trend spotting.
  • Email & CRM-based support with standard priority (responses within 3–4 business days).

Not Included / Limitations:

  • No multi-device segmentation or advanced cohort analysis.
  • Limited to a single reporting cycle with a summary of observations (no ongoing monitoring).
  • No direct implementation of recommended UX or CRO changes—advisory only.
  • Remote service only—no on-site workshops or live observation sessions.

Advanced

Included:

  • Setup and configuration of up to 2 tools (e.g., GA4 + Hotjar or Clarity) for deeper insights.
  • Behavioral analysis across 2–3 key page types (homepage, product pages, cart).
  • Review of up to 300 session recordings or heatmaps, with actionable recommendations.
  • One 30-minute recorded walkthrough video explaining key findings.
  • Email & CRM-based support with priority response (1–2 business days).

Not Included / Limitations:

  • No multistore analysis or segmentation beyond the defined scope.
  • Implementation of findings is limited to basic advisory only; major development or CRO changes are excluded.
  • Ongoing monitoring after delivery is not included.
  • Solutions are delivered online only—no in-person consulting.

Plus

Included:

  • Setup and configuration of up to 3 tools (e.g., GA4, Hotjar, and Microsoft Clarity) for comprehensive behavior tracking.
  • In-depth behavioral analysis across 4–5 page types including checkout flow.
  • Review of up to 500 session recordings or heatmaps, with a detailed insights report.
  • Implementation guidance for up to 3 minor UX or CRO adjustments based on findings.
  • Email & CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No unlimited session reviews or long-term behavior monitoring—strictly limited to agreed data volume and time frame.
  • Major UX redesigns, app development, or multi-store rollouts are excluded.
  • Support is restricted to the test window—no continuous optimization beyond the agreed period.
  • Remote service only—no on-site workshops or live shadowing of users.
Service Plans:
$420.00
$420.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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