Australian Consumer Law Compliance

In Australia, compliance builds more than credibility—it builds loyalty.
Our Australian Consumer Law Compliance Service ensures your Shopify store aligns fully with the Australian Consumer Law (ACL) standards regarding product guarantees, consumer rights, transparency, and dispute resolution.

We create compliant legal documentation, configure customer-facing policies, and optimize operational processes to protect your brand legally while enhancing customer trust.

Respect the rules, earn customer loyalty—and grow your brand securely in Australia.

Grow

Included:

  • Review of your Shopify store’s basic compliance with Australian Consumer Law for core product guarantees and transparency requirements.
  • Creation of standard legal documentation templates (returns policy and terms of service) tailored for one store.
  • Configuration guidance for basic customer-facing policies within Shopify.
  • Email and CRM-based support with standard priority (responses within 3–4 business days).

Not Included / Limitations:

  • No review of multiple business units or complex product categories.
  • No ongoing compliance monitoring or updates after delivery.
  • No direct legal representation or dispute resolution services.
  • Services delivered exclusively online—no on-site or in-office consultations.

Advanced

Included:

  • Comprehensive compliance audit covering up to 3 product categories or business units.
  • Creation of customised legal documents (returns, warranty, dispute resolution, and privacy policy) aligned with ACL standards.
  • Configuration of Shopify workflows to support consumer rights (e.g., automated return authorisations).
  • High-level guidance on handling disputes and customer communication for compliance.
  • Email and CRM-based support with priority response (within 1–2 business days).

Not Included / Limitations:

  • No ongoing legal counsel or representation in disputes.
  • Does not include complex multi-region compliance—focused solely on Australian Consumer Law.
  • No quarterly updates or monitoring post-delivery.
  • Services are delivered remotely—no in-office training or on-site implementation.

Plus

Included:

  • Full-scale compliance strategy for up to 5 product categories or business units.
  • Development of comprehensive legal documentation (including returns, warranty, privacy, and dispute resolution policies) tailored to your brand.
  • Optimisation of operational processes for returns, refunds, and dispute handling to meet ACL standards.
  • Implementation guidance for compliance-related staff training (virtual session).
  • Follow-up consultation within 90 days to review adherence and address changes in regulations.
  • Email and CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No direct involvement in legal disputes or government investigations.
  • Limited to five product categories—additional categories require a new engagement.
  • No on-site training or physical implementation—services provided entirely online.
Service Plans:
$490.00
$490.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

Trusted By Businesses Like Yours

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