Win-Back Campaign Strategy

It costs less to win back a customer than to find a new one.
Our Win-Back Campaign Strategy helps you reconnect with inactive customers through automated, personalised outreach, designed to spark curiosity, reawaken loyalty, and drive repeat purchases. Whether they haven’t ordered in 30, 60, or 90+ days—we craft messaging and offers that hit at the right time.

We implement win-back workflows via Klaviyo, Omnisend, or Shopify Email, with dynamic incentives, segmentation by inactivity length, and A/B tested messages proven to recover lost customers.
Because when you remind people why they loved your brand, they return.

Grow

Included:

  • Setup of a basic win-back workflow for customers inactive for a single period (e.g., 60 days) using Klaviyo, Omnisend, or Shopify Email.
  • Creation of 1 email template with a simple static offer or reminder message.
  • Basic segmentation limited to inactivity length only.
  • Email & CRM-based support with standard priority (response within 3–4 business days).

Not Included / Limitations:

  • No dynamic incentives or multi-segment targeting beyond one inactivity period.
  • No A/B testing or performance optimization beyond initial setup.
  • No advanced personalization or multi-channel triggers (SMS or ads excluded).
  • All services delivered online—no on-site consultation or training.

Advanced

Included:

  • Implementation of a multi-stage win-back workflow covering up to 3 inactivity segments (e.g., 30, 60, and 90+ days).
  • Creation of up to 3 custom email templates with tailored offers and messaging per segment.
  • Setup of basic A/B testing for subject lines or offers to improve recovery rates.
  • Integration with your email platform for automated scheduling and reporting.
  • Email & CRM-based support with priority response (1–2 business days).

Not Included / Limitations:

  • No multi-channel integration beyond email (e.g., SMS, retargeting ads not included).
  • No custom analytics dashboards beyond built-in platform reporting.
  • Post-launch adjustments limited to one round of refinements.

Plus

Included:

  • Deployment of a comprehensive win-back strategy for up to 5 inactivity segments (e.g., 30, 45, 60, 90, and 120+ days).
  • Creation of up to 5 personalised email templates with dynamic incentives (e.g., tiered discounts or gift cards).
  • Advanced segmentation combining inactivity length with purchase history or customer value.
  • Setup of A/B testing across subject lines, content, and offers for maximum recovery rates.
  • Performance review session within 30 days to analyse metrics and suggest optimisations.
  • Email & CRM-based support with high priority (responses within 24 hours).

Not Included / Limitations:

  • No ongoing monthly monitoring or campaign management beyond the initial performance review.
  • No custom-built integrations outside supported email platforms.
  • Solutions delivered online only—no in-person workshops or onsite meetings.
Service Plans:
$390.00
$390.00
Tax included.
8 Slots Available
Expert Consultation
All-In Solutions
Timely Support
Flexible Options
Professional Expertise
Happy Assurance
Focus on Efficiency & Growth

Unlock Key Benefits & Accelerate Your Growth

Save Valuable Time

Delegate complex tasks to our experts and free up your internal resources to focus on core business activities.

Increase Efficiency

Streamline your operations with optimized processes and reliable solutions, reducing manual effort and potential errors.

Drive Sustainable Growth

Leverage our expertise to enhance your store's performance, improve customer experience, and unlock new revenue opportunities.

Gain Peace of Mind

Rest assured knowing your Shopify store is managed and supported by certified professionals, minimizing risks and downtime.

Getting Started is Simple & Secure

Our Streamlined Process

1

Select Your Plan

Choose the service plan above that best aligns with your current needs and business goals.

2

Complete Secure Checkout

Easily finalize your service activation through our secure and encrypted payment gateway.

3

Grant Store Access via Shopify Partner

You'll receive an official request through Shopify to grant us secure, limited access to the necessary areas of your store. No password sharing is ever required, ensuring your store's security.

4

Work Commences Promptly

Once access is confirmed, our expert team immediately begins working on your request or implementing the service according to the agreed-upon scope and timeline.

5

Track Progress in Real-Time

Stay informed every step of the way. You'll receive access to our client CRM portal where you can monitor the status and progress of your tasks.

6

Receive Your Detailed Report

Upon completion, you will receive a comprehensive report detailing the work performed, key findings, results achieved, and any recommendations for future actions.

7

Resolution & Confirmation

We will notify you as soon as the service is completed or the issue is fully resolved to your satisfaction.

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